Program Overview

Through a series of 10 classes over the course of five weeks, the Project Management Training Program for EDmarket Member Dealer & Manufacturer Staff illustrates how costly mistakes can be avoided, margin erosion can be reduced, and client relationships can be sustained and deepened by applying a best-practice PM mindset.

Course content consists of interactive classes, including a wealth of support materials, and is a highly cost-effective way for Project Managers to better understand their role and learn practical ways to improve the dealership's processes and profitability, from project inception to completion.

Key Learning Objectives
  • Understand team roles and responsibilities
  • Create sound project plans and effectively manage the project, the client and the contract
  • Perform accurate installation estimating using the SolomonCoyle methodology
  • Reduce margin erosion throughout the project
  • Incorporate best practices for managing each aspect of the project effectively, from quote to invoice
  • Minimize cost overruns and improve on-time delivery through better project tracking
  • Maximize efficiency through better processes and technology usage
  • Communicate effectively with team members, subcontractors and clients
  • Increase client satisfaction and retention
  • Manage jobs to safeguard and even improve profitability
  • Ten interactive sessions over five weeks.
  • Easy and convenient to attend — log in from wherever there's Internet access — be it the office, home or job site.
  • Valuable learning aids and professional tools, such as workbooks, handouts, forms, checklists, and more.
  • Exercises and tests to reinforce learning.
  • Individualized assistance as needed.
About the Instructors

DAVID SOLOMON founded Solomon Coyle to help dealers and manufacturers improve business performance and create real, sustainable growth. His experience covers strategic planning, business process analysis, project management, change management, design, operations management, sales management, dealer economics, and technology implementation. David has served in executive capacities for a national dealer association, several large contract furniture dealerships, and a manufacturer's project management organization.

PAUL HOLLAND has a passion for providing valuable insight and inspiration to industry stakeholders so they can run great businesses and make real impact. In his work at Solomon Coyle, he has leveraged his experience in sales, marketing, financial management, market share growth, operations, strategic planning and leadership development to create widely recognized training programs which have been taught globally.

SHELLEY ROSETTA has worked in leadership for both the dealer and the manufacturer, successfully marrying her love of design, people and business strategy. Her 30+ years of deep industry knowledge and her passion for the innovative, creative, business development and operational sides of the contract interiors industry provides a unique perspective.

Curriculum Sneak Peek

Here's a session-by-session quick peek at the curriculum. Click topic to see session outlines.

  • Economics and margin erosion
  • 4 key causes of margin erosion
  • Project manager (PM) roles and responsibilities
  • 7 key concepts
  • Best practices

  • An understanding of the quote-to-invoice process
  • Project Manager's role and impact in the Sales Order Process
  • Developing a service solution for the sale
  • Best practices to prevent margin erosion
  • Role of the Work Order Process in the dealership
  • Importance and elements of the Work Order Process
  • How the Work Order Process contributes to project success
  • Best practices for efficiency

  • Importance of installation estimating
  • Key problems encountered
  • Role of material handling and third parties
  • Efficiency and effectiveness factors
  • Solomon Coyle estimating process
  • How to apply the Solomon Coyle estimating process
  • Estimating rules of thumb

  • Key elements of a project plan
  • Why analysis is the key to planning
  • Documenting and communicating the plan to the client, team and third parties
  • How a great project plan can result in higher profitability

  • Setting client expectations and decision making
  • Importance/types of communication and documentation
  • Documenting key decisions

  • Managing the scope of work
  • Critical elements to include in dealer Terms and Conditions
  • Change order compensation

  • 5 key project aspects
  • How to leverage the manufacturer’s capabilities
  • Job close-out issues
  • Managing corrective actions efficiently
  • Punch list process

  • Project management value proposition
  • Determining project management services cost
  • Marketing project management services

  • Review of key concepts

  • Applying principles learned

  • Certificate of Completion issued by SolomonCoyle, upon successful completion of final exam.
Course Schedule

The 10-session class will meet on Mondays and Wednesdays at 1:30 pm ET starting Wednesday, February 28th. Click full schedule to access class dates & times.

Class Capacity: Limited seats.

Registration Fee
EDmarket Member: $1,500 (per individual)         Nonmembers: N/A

This special PM training is exclusively for EDmarket members.

Course Enrollment

Spring 2024 PM Training Enrollment is Now Closed. Dates for the Fall 2024 Session will annouced later this summer.

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Grow your business sustainably. Protect the bottom line.

EDmarket has partnered with SolomonCoyle to offer a special education program developed just dealers and manufacturers who serve education markets or who manage business lines that include education customers.

Project Management Training
Course Includes
  • Synchronous and asynchronous learning delivered via Microsoft Teams for easy access.
  • Session handouts and workbooks plus forms, checklists and other professional tools.
  • Tests along the way plus a final exam provide feedback on the attendee's understanding of the material.
  • Certificate of Completion issued by SolomonCoyle to individuals who fulfill the program requirements.
Class Schedule

Classes are held at 1:30pm ET on Mondays and Wednesdays

Class Capacity: Limited seats.

Not Yet a Member?

Join today and register today for this course (exclusively for EDmarket members) before the class is filled.


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