My EDmarket - Frequently Asked Questions

 What can I do with My EDmarket Online Services?

 What will I need in order to use My EDmarket Online Services?

 How do I know if I need to create a company account and/or an individual account for myself?

 If you have NEVER been an EDmarket member or customer in the past, what should you do?

 What is My EDmarket Username and Password?

 What if I forget my login information, can I retrieve this information online?

 Can I change my existing login information?

 Who within my company has access to managing our company information?

 Session Timed Log Out?

What can I do with My EDmarket Online Services?

Logging in with your user name and password allows you access to your individual account information online including the following features:

What will I need in order to use My EDmarket Online Services?

You'll need an active EDmarket company account and an individual account for yourself.back to top

How do I know if I need to create a company account and/or an individual account for myself?

Before you create an account, can you say "Yes" to any of these questions? Is your company a current member of EDmarket or has been a member in the past? Have you ever purchased an EDmarket publication and/or report? Have you ever attended an EDmarket meeting or tradeshow in the past?

If you answered YES, you have a valid company account with EDmarket and should proceed to log in above.back to top

If you have NEVER been an EDmarket member or customer in the past, what should you do?

If you have never been an EDmarket customer and/or member in the past, please proceed to create an account in our system. back to top

What is My EDmarket Username and Password?

You will need to authenticate yourself each time you use My EDmarket Online Services by entering in your user name and password (created at the time your company and individual record was established in the association database).

Be immediately recognized with a personalized greeting from the system whenever you login. Each individual listed on your company roster must identify themselves using their assigned User ID (personal ID) and password (the company's account number).

Logging in is essential for the identification and security members/nonmembers will need to navigate through this secured section of EDmarket's website. back to top

What if I forget my login information, can I retrieve this information online?

If you forget your My EDmarket login information, you can retrieve your login information by clicking here and entering the email address used to set-up your personal account.

NOTE: If you do not know the e-mail address that was used to create your account, or if your email address is missing, changed, or shared in the association's database, please contact EDmarket's Customer Service Center at 800.395.5550, #2 or email Customer Service for assistance. back to top

Can I change my existing login information?

Yes, your personal login information (user name and/or password) can be changed to a word or number combinations that you can easily remember. You must log in first with your old login information before changing your login information. Click here to change your login information.back to top

Who within my company has access to managing our company information?

The designated EDmarket key contact person is the primary contact solely responsible for updating the following: company and any employee information, add/remove extra store listing locations, adding new employees, and removing those no longer with the company. In addition, the primary contact can also name a secondary contact to help mange your company information, but only these two designated individuals will have full rights to change company data online. back to top

Session Timed Log Out?

If you leave your computer unattended or go to another website without logging out, your EDmarket online session will automatically end after 2 hours of inactivity.
If you have any questions or need assistance with My EDmarket, please call us at 800.395.5550, #2, and ask to speak with a member services representative or email us at Customer Service. back to top